City Lovers Tours

No guide turned up

It was cancelled so I cannot give a review.

no one showed up at the place and time we were told, after waiting 30 minutes we left

Nobody cama. I am very disappointed.

Emma is a wonderful guide, who has a very positive personality and large knowledge about the city, so you will fall in love with. Seems she truly enjoys her job and people. Thank you!???? I put the lowest point for organisation because 1 late evening before even my flight to Porto i received a message that time changes. I asked if you can confirm new time on 9th of October. They replied that they confused with the date, thought i have a bookimg 8th. I asked if the time then stays the same on my tour, they replied yes. I come on that time and nobody is there. I call, nobody answers. I write, and only then they reply about misunderstanding. Its not huge problem, i had coffee and so on, but i had to reorganise my whole day. I know that its not my guide Emma. So wishing you, guys, get better structure of work ????

We are extremely unhappy. We came all the way from Lisbon for two days, and the guide has not shown up. No email or notification was sent to us, and we couldn’t book any other tours since English-speaking options were not available.

We were at the indicated place well in advance and no one showed up. We went from group to group looking for her but no one was there

She never showed up for the appointment!

I went to the meeting point. There were two other people waiting for the tour as well. The guide never showed up nor did we even get a message saying he was not coming.

If I am being brutally honest it was a pleasant morning but not the best tour we have done. It seemed to lack historical detail and we expected more about the evolution of Porto which we didn't really learn so much about. The Portuguese ruled half rhe world at one point in time but we didn't discover the reason behind it. Our guide was very polite and friendly and it was a pleasure to be in her company