FREETOUR Privacy Policy, Terms and Legal

Privacy policy

Your privacy is important to Freetour.com, as is your trust in our products and services. We want you to know that the information you share with us will be treated with care. We never use your email for unsolicited emails and never provide your details to any third parties without your consent.

Your personal information

The information you share with us is that which is required and used to fulfil the booking process and any associated requests you make. We will retain submitted personal information for only as long as required for the fulfilment of the services you’ve booked via the platform and associated facilities, such as providing you the opportunity to review and rate the tour on the platform for a reasonable length of time (up to 7 days) following the tour / service completion date.

Your name, email address and / or contact number (if submitted) is included in the booking notification that we send to the tour provider whose tour service you book. Once they are in receipt of this information, the independent tour provider is wholly responsible for handling & storing this data as per legal requirements in their jurisdiction and all other applicable laws, and you agree to indemnify Freetour.com against same. Credit card details, if required, are never shared with the tour provider or any other party.

How can you control the personal data you have provided?

You have various rights under data protection law in connection with our processing of your personal data. You can control your personal data in the following ways:

  • Right to access your personal data – You can request a copy of the personal data that we hold about you, together with how we process that information.
  • Right to rectification – You can request that we change or correct your personal data we hold about you if it is inaccurate or incomplete.
  • Right to erasure, restriction of processing or to object processing – In certain situation you have the right to ask us to erase or restrict the processing of the personal data we hold about you, or object to particular ways in which we can use your personal data.
  • Right to data portability – You can request us to provide you or a third party with a copy of your personal data.

In the event of the sale, transfer, or financing of a significant part of a Freetour.com business during the time that your information is on file, the information may be included in the transfer for the fulfilment of the pending service. We will not share your personal information with third parties, other than the tour operator / service provider whose service you booked or requested information from without your explicit permission.

You can request a copy of your data as held by us here.

Please see ‘Terms & Legal ‘ for information about the booking process and payments made through the website.


Disclaimer

Information on this website is provided “AS IS” without warranty of any kind, either express or implied, including, but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement. Some jurisdictions do not allow the exclusion of implied warranties, so the above exclusion may not apply to you. The data set forth herein is for informational purposes only, and no warranty is made that the information is error-free. Please note that once you leave this site, either via a link we may have provided for your convenience or by specifying your own destination, Freetour.com accepts no responsibility for the content, products and/or services provided at these non- Freetour.com locations. Freetour.com does not control, endorse, promote or have any affiliation with any other website, other than those belonging to Freetour.com or our business partners and affiliates, unless expressly stated herein. All information, including images, videos and designs , contained in and presented on this website is the property of Freetour.com and may not be used by any third party for the purpose of making business, profit, marketing, promotion or otherwise without the express written permission of Freetour.com Limited. Freetour.com may from time to time post content to the blog section and / or news section (or similar) of our site(s). All such content is subject to the interpretations and discretion of site users and Freetour.com, while committed to responsible blogging and content posting, is not responsible for any offence caused by such content which intends no harm and is not intended to malign any religion, ethnic group, club, organization, company, individual or other. Freetour.com may also allow the posting of content from third party individuals, groups, organisations, companies or others to the blog section and / or news section (or similar) of our site(s) in order to facilitate dynamic interaction and Freetour.com in no way intends to act as moderator or to direct conversation in this instance . Freetour.com takes no responsibility for the accuracy or validity of content posted by third parties. All such content is subject to the conditions herein.

Limitation of Liability

IN NO EVENT WILL FREETOUR.COM BE LIABLE TO ANY PARTY FOR ANY DIRECT, INDIRECT, SPECIAL OR OTHER CONSEQUENTIAL DAMAGES ARISING OUT OF ANY USE OF THIS WEBSITE, OR ANY OTHER HYPER-LINKED WEBSITE, INCLUDING, BUT NOT LIMITED TO, ANY LOST PROFITS, BUSINESS INTERRUPTION, LOSS OF PROGRAMS OR DATA ON YOUR EQUIPMENT OR OTHERWISE, EVEN IF WE ARE EXPRESSLY ADVISED OF THE POSSIBILITY OR LIKELIHOOD OF SUCH DAMAGES.


Trademarks

The Freetour.com logo, and all other trademarks, service marks, trade names, logos, domain names, URLs and icons (“Marks”) appearing on this website, registered or not, are the property of Freetour.com or their respective owners. Nothing on this website grants you any right or license to use any of the Marks on this site without the express written permission of Freetour.com or the third party owners of the Marks. Unauthorized use may violate trademark, copyright and other laws.


Changes to this site

Information may be changed or updated without notice. Freetour.com has no obligation to update information presented on this website. Freetour.com may also make improvements and/or changes in the products and/or programs described in this information at any time without notice.

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We require some information from you, such as your name and email address, in order to make bookings and fulfill your service requests via the platform.
This is also detailed during the booking process and in our privacy policy. You can always object to the processing of your personal data by contacting us.
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